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İade Politikası

Customer satisfaction is our priority. You can return any product within 30 days of delivery.
Returned items must be unused, in their original packaging, and in resellable condition.

Return Process:

  1. Contact us via email or contact form to request a return.

  2. Once approved, we will send you the return address.

  3. After receiving the item, we will process your refund within 5 business days.

Note:
Used, damaged, or unpackaged items are not eligible for return.
Shipping fees are non-refundable (unless stated otherwise).

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Kargo / Teslimat Politikası

Shipping & FAQ

"How long will my order take to arrive?"
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times may take 1-2 weeks (business days) from the time of purchase to shipping your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority shipping e.g. 3-8 days shipping. Shipping times can be found in the product description on all products as well as shipping times sometimes vary depending on the item in particular.

"How does shipping work?"
Allurence  works with global merchants and top quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS and FedEx.

Because we ship directly from our partners and a lot of our products are in high demand, your item(s) may take 1-2 weeks (business days) to arrive. If you buy different items it is possible that you will receive more than one package.
Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well.
24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you...

"How can I return an item?"
Refer to our Return Policy. If you need further assistance, please send us an email at allurence.kitchen@gmail.com

"How long will it take for you to reply to my message?"
We strive to maintain one of the fastest response times on the web.
Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs especially on weekends or holidays. We guarantee awesome customer support!
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Gizlilik Tercihleriniz

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.